I'm running Windows 10 with 2016 without issue. Try uninstalling Max 2016 SP1. I know that SP has caused a lot of problems for people. Also try doing a repair install, maybe that will help.
A few caveats though... Max will only let you save a couple versions downward. So 2018 for example only saves down to 2017 or 2016. If your current version has a feature unsupported by a lower one, they'll get an error. We had this recently with the ColorMap node from 2017 that was saved as 2016, but that feature was added…
2016 has been good, but not too much in the way of digital paintings. I've been very focused on the fundamentals since it became quite clear I was lacking in a few areas. Here are some of the studies and bits from 2016:
Here is the solution, I'm using Maya 2016 to exports file with FBX format, The problem been solved when I changed Maya 2016 version to 2015 to exports FBX file format with Smoothing groups and Tangents and Binormals. This is it!