Maya still does this in 13 sometimes. If it does... just click an edge that is already soft and make it soft again. The model NRMs will pop back to the way they should be.
Mops first suggestion of a mask has worked for me in the past. That was the process I used on my avatar, which is BoBos 13 model with a raytraced metal material.
It has 13 backers contributing $8,682. One of those backers is contributing the majority at a stellar $8,000. Lolwut This is just about the silliest thing I've seen all week!
http://forum.tabletpcreview.com/software/63014-toolbar-creator-13.html did you try this instead of artdock? damn if i don't have a dock it becoms unusable for me :(