got my new laptop and it's already broken
polycounter lvl 18
Just got my HP zd8000 today and there's already something wrong with it! It worked fine this morning, charged the battery up, but now it can't tell when it's plugged into AC power so the screen dims and it runs off the battery. Occasionally it will flicker back on to AC power making the screen brighten up again. Why me!?
Replies
Im not a big laptop fan.
Sometimes, the AC cord will be attached, and the laptop won't be getting AC power. I go to the adapter and SHOVE the AC attachment into the adapter box, and it goes THAT MUCH further in (/me holds fingers two millimeters apart). Then I get AC power.
/jzero
well I talked with HP's tech support and they are sending me a new AC adapter, I'm guessing it's a common problem because he didn't ask me to check anything. Hopefully that will do it but I have a feeling I'll have the same problem with the new ac adapter and I'll have to send the laptop back to HP.
It doesn't look like the female end of the plug can break off on this laptop (which I saw alot of during my pc tech days), it looks really solid, kind of encased in metal.
I was having a problem with my one freezing up recently but found out it was the extra 512ram I put in. Shame but now I have to work in 512mb of ram for a while.
sounds like the ac adaptor is busted, if not I guess you have a warranty and such. They are good at replacing stuff if it's busted, no questions asked, even if you drop the thing.
That sucks. I remember how excited I was to get mine, I can't imagine having to send it back and wait longer.
I shouldn't be surprised if they have Compaq making their adapters now. Compaq's adapters were always crappy and broke often even when care is taken.
I took this laptop apart (it's a zd7000) and found a sticker saying "replace with compaq spare" on the ram and the graphics card.
That sucks. I remember how excited I was to get mine, I can't imagine having to send it back and wait longer.
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Here's the best part, I originally placed my order on Sept. 15 then I canceled it and reordered it because I wanted to change my configuration.
To be honest, it sounds like someone didn't solder the connector correctly (if at all). I would have tried opening it and fixing it, but then again, it IS brand new and that should happen.
So what exactly does it do right now? It doesn't charge? Or just registering that it isn't connected? You'd think they'd check that
It does draw a lot of current. Don't be alarmed when the power supply feels almost too hot to touch. That's apparently normal.