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Solved: Custom Material Not showing

I've seen people ask this question already but I have a deeper problem ( might be a simple fix not sure ). I go to create a custom material and everything goes as planed (so far). All the preview images are created along with psb's and xml file. NOW when I do my shift+c , click add a material, the custom section at the top is empty, I do a search for the name and nothing. The custom material is located in: "Username/AppData\Roaming\Quixel SUITE\presets\Materials\Custom" . Is there a conflict because I'm using Windows 10 maybe?

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