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3ds Max 2015 decided to be a jerk

I was using 3ds max 2015 student version and it randomly decided to stop functioning. After freezing and ctrl+alt+del I restarted it and it didnt reset my hotkeys to default, but it set them to whatever it decided..for example:

ctrl+s was set to "soft selection" in editable poly
w was set to maximize viewport


what do?
how do I fix?

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