Normal map turning model black

CJE

I need some help asap.

I'm applying a normal map to a model with max's standard shader.

I apply the bump map as bump > normal > add bitmap and select my normal map.

The normal map has no alpha channels.

I turn on Hardware maps in viewport, and my entire model turns black.

What is going on? It's never done this before.

16bit

I don't know the answer, but I can rattle off things that might fix it.

Are the normals polygons on the model flipped pointing inward?

If that doesn't work.
Trying applying a xForm on it and converting it back to an edit poly.

Sorry if it doesn't help.

Quack!

First use 3points Shader. http://www.3pointstudios.com/3pointshader_lite.shtml

Second. What version of max and how are your viewport drivers configured? 2012's viewports broke to hell when it comes to previewing normal maps.

CJE

Its only when I use "show hardware maps", and for this specific use I can't use 3 point shader, I'm doing a UV Transfer.

Max 2009 SP1.

Never did this before, but now whenever I turn on show hardware maps, the model turns completely black.

Quack!

Did you update your graphics drivers recently? What changed since the last time it worked?

jRocket

-Make sure you're not using a .psd as your normal map. Max has some issues with .psd files when used as normal maps.

Also, remove any skylight in your scene if you have one.