Answered: No painting mode in NDO painting mode?

Footloose

Hello

Have a problem

First I start a new NDO-Project.
Then I import my mesh and the baked Normal Map (from my High-Poly-Model).
When the project is created then, I create a multi normal layer.
Then I press the button at "NDO Painter Mode".

Then 3DO opens itself.
Don't know why but I have no painting mode.
Just "Option", "Baking" and "Import".

I never had this problem before, I already restartet Quixel, doesn't help.
Anyone can help?

Best Regards,
Toby

Synaesthesia

Try disabling NDO Painter Mode and then enable it again. Let me know if that helps! If this doesn't resolve it, please list the version of Photoshop you're using.

Footloose

I tried, it didn't help. Restartig PS didn't help either.
I am using Photoshop CS6. Don't know the exact version right now
but there wasn't an Update and it worked before.

Footloose

When I try to load it without the normal map it works.
Don't know why it doesn't work with it. I baked the high poly Mesh
above the low poly Mesh so I need this normal map.

Synaesthesia

Could you show me the NDO layer stack after you've enabled NDO Painter Mode?

Footloose

Synaesthesia

Are you pressing SHIFT+SPACEBAR to apply the paint you've created in 3DO?

Footloose

yeah
I don't know an other way, but sometimes it just doesn't work

Synaesthesia

Perhaps a video would help illustrate what's going on here!

Footloose

I needed to zip the video, don't know an other way to upload this.

Synaesthesia

Try these steps:

Close PS and the Suite
Right click on PS, choose Run As Admin
Close PS
Run the Suite
Try painting normals again.

Footloose

It doesn't help.
Maybe something is wrong with my normal map?
I mean, he loads the painting mode if I am not using the normal map.
On the other hand, he loads the mesh correctly with the normal map, just
the Paint mode isn't there

Synaesthesia

Try sending a ticket in to support@quixel.se with this information - I'll see what our programmer can do about it. Sorry about the trouble!