Can't import fbx into marmoset

Nougatleroi

Hi,

I don't know what I am missing here, but i'm unable to import any fbx file into marmoset.
I try to drag and drop the fbx into the scene or to import it with the Import Model button but nothing happen
I try with different fbx file.
I uninstall and reinstall the software but still can't import the fbx.
The fbx are from 3ds max.

Do you guys have encountered this problem before ?

Thanks

EarthQuake

This is not an issue we're aware of, if you can send an FBX file that doesn't load for you to support@marmoset.co we'll take a look at it.

Nougatleroi

Ok I am going to do so.

Now, I just try to import a model (MAT from the MeetMATc hallenge) that I was able to get in marmoset at my workstation. But I am unable to do so on my homestation.
Maybe my computer is part of the problem...

EarthQuake

It could be a problem with the file path, for instance if the file path or name has non english characters. Try saving the file directly to c:/test.fbx and loading it.

Nougatleroi

It works !
The problem was that there was a "è" character in the file path.

Thank you !