Substance destroyed my mirrors!

YannickStoot

Hey guys!

I swear it was not looking at my myself when the mirror broke! Joke aside. I'm running into a  weird problem in Substance. I baked my normals using Handplane and then imported the map into Substance Painter. They look flawless when I view them on the model in Toolbag or Substance. However when I export them the normal map gets a weird crack. I've tried many things like changing/fixing up the high poly in making sure it is absolutely flat but it only made minor changes.

Is there something happening in the export I am overlooking?

model

Froyok

Please start by attaching your log file : https://support.allegorithmic.com/documentation/display/SPDOC/Exporting+the+log+file

Also attach the normal from handplane and the one exported by Substance Painter so we can take a look at it.

YannickStoot

Thanks for taking the time!

Log file: In the attachments
Baked t-normal map: https://www.dropbox.com/s/4tvapx4axxjhqkp/Mirror11__ts.tif?dl=0
Exported t-normal map: https://www.dropbox.com/s/nejp2ufzhoe7vea/Mirror11_low_Normal.png?dl=0

YannickStoot

This is what the mirror looks like in Substance Painter

AndrewAlexArt

You just need to export your Normal map from Substance Painter to .tif 16 bit for clean reflections.
Here is some examples
png:

tiff:

YannickStoot

AndrewAlexArt said:

You just need to export your Normal map from Substance Painter to .tif 16 bit for clean reflections.

Yea that looks much more like it. How would you go about this in SketchFab? They only support TGA PNG and JPG?