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Maya LT - Freezing 0% CPU Usage

polycounter lvl 9
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apollo580 polycounter lvl 9
Hello,

I'm having a horrible issue with Maya LT which I paid for :( Basically I will be working on something and all of the sudden it freezes... My CPU usage for Maya LT goes to 0% and I have to end process to get it to close. This is super annoying since I pay their fee and the software doesn't even work properly. It doesn't seem to be triggered by anything because I've been working in Topogun and left Maya in the background and when I try and switch it is frozen. I'm hoping someone ran into this problem before? I tried their support but so far they have been useless, given me 5 or so solutions that solved nothing. Below are my PC specs:



System Information
------------------
Time of this report: 10/24/2016, 22:43:32
Machine name: DESKTOP-ICUHTFF
Machine Id: {}
Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161004-2338)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 03/11/16 19:38:57 Ver: 05.0000B
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 16384MB RAM
Available OS Memory: 16328MB RAM
Page File: 8092MB used, 10794MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B9)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_67B9&SUBSYS_0B2A1002&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12236 MB
Dedicated Memory: 4072 MB
Shared Memory: 8163 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S27D390
Monitor Id: SAM0B67
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: C:\Windows\System32\DriverStore\FileRepository\c0306711.inf_amd64_22668ece07e665a6\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0306711.inf_amd64_22668ece07e665a6\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0306711.inf_amd64_22668ece07e665a6\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0306711.inf_amd64_22668ece07e665a6\amdxc64.dll
Driver File Version: 21.19.0134.0001 (English)
Driver Version: 21.19.134.1
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 9/6/2016 8:00:00 PM, 1569800 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-24F9-11CF-B373-AC2BBCC2D835}
Vendor ID: 0x1002
Device ID: 0x67B9
SubSys ID: 0x0B2A1002
Revision ID: 0x0000
Driver Strong Name: oem31.inf:cb0ae41490f364d6:ati2mtag_HawaiiDS:21.19.134.1:pci\ven_1002&dev_67b9
Rank Of Driver: 00D12001

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