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2014 3ds max crash

Hello,

I have just got 2014 3ds max (Student Edition). It was working fine for a few days. Then yesterday i tried to start it up and it crashed. I have tried repairing it, re installing it, download the service pack for Autodesk.

Here are the Error Details:

Error Signature:
Application: 3ds Max
Version: 3ds Max 16 - 64 bits ENU
Error: Unhanded Exception

Report Contents:

3dsmax_minidump.dmp
dmpuserinfo.xml
dumpdata.zip


Sorry if any of the info above is useless. But any help would be appreciated.

Thank you for your time

Replies

  • Stian
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    Hey Vortex, did you manage to solve the crash problem?

    I'm gonna first tell you what I did which DIDN'T work:
    - update GPU drivers.
    - install remaining Windows updates.
    - download and install the 3ds Max 2014 Service Pack 1.
    - Reinstalled 3ds Max 2014.

    After all this the program kept crashing giving me the exact error that is giving you.
    My very last resort was to CHANGE THE DATE. Since yesterday Max was working fine and today it just didn't start, the only thing that changed was the date, so I configured the Windows day and time to be a couple of days ago and it worked!

    ¬¬
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